The mission of the Arc of Yates is to empower individuals with developmental disabilities to lead self-directed, meaningful lives.

The values of Arc of Yates are: Diversity, Integrity, Quality, Respect, Results.

The Arc of Yates is a non-profit organization that serves adults, seniors, and children with disabilities throughout Yates and surrounding counties.

With a focus on key values of integrity, diversity, results, quality, and respect, Arc of Yates is poised to help individuals with developmental disabilities achieve their maximum potential for independence and inclusion in the community.

Interested in receiving our Services?

Step #1: Contact Us

Start by reaching out to our Intake Coordinator, Jennifer Nielsen at the Arc of Yates!
(315)-536-7447 or

Step #2: Care Coordination Selection

When we have answered all of your questions about the services offered through our agency, you will select your Care Coordination provider and let OPWDD and the providers know whom you have chosen.  We will help guide you with any additional questions or concerns you may have.

Step #3: Plan Development

With the assistance of your Care Coordinator, you will develop a plan to cover all your needs. The Arc of Yates is here to help meet you and your family's needs.

Learn more!

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Recent News

Arc of Yates to play intregal part of Yates County Transportation System

  • 13 June 2016
  • Author: twindheim
  • Number of views: 9709
Arc of Yates to play intregal part of Yates County Transportation System

Penn Yan, NY (June 13, 2016) – Following approval by the Yates County Legislature on Monday afternoon, the Arc of Yates is prepared to provide public transit service to the community.  The decision by the legislature follows several months of discussions about the potential of a public transportation system in Yates County.

A survey gauging the public’s interest in a transportation system in Yates County was completed earlier this year.  Results from this survey showed that the majority of respondents saw the need for a public transportation system.  70% of respondents said they would utilize public transit for getting to and from medical appointments.  Getting to and from shopping centers and to work also had a high response rate. Yates County is the only county in the region that does not have a public transportation system.

“It was clear from the data and survey responses that there was a need for public transportation in Yates County,” said Daniele Lyman, President & CEO of the Arc of Yates.  “Because of the transportation system the Agency already oversees, the addition of the public on our busses and along the routes we travel was a natural fit.”

The survey results also showed that 21% of the respondents did not work due in part to a lack of transportation.  The need for a connection to transportation systems in Ontario and Steuben Counties was also noted in the survey.  The proposed routes will allow for a connection to destinations beyond Yates County.

At this time five routes are proposed.  Destinations include Naples, Dundee, Dresden, Rushville, and Geneva.  Although exact times and routes have not been established, the routes will be set based on customer demand as well as routes already utilized by Arc of Yates busses.

The price of a one-way trip has been set at $1.00, and can be purchased either with cash at time of pick-up or with pre-purchased vouchers.  Riders can catch the bus either at designated stops or by flagging down a bus at any point along the route.

“We look forward to supporting the community with the infrastructure we already have in place.” Said Lyman. “The Arc of Yates is a partner with the County and will continue the work of the Transportation Committee to ensure we are able to be successful.”

Now that the legislature has approved the plan the next step is to secure funding from State and Federal sources.  The new transportation system is expected to be in place by summer 2017 with hopes of being able to start up sooner.

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235 North Avenue 
Penn Yan, NY 14527

 (315) 536-7447