The mission of the Arc of Yates is to empower individuals with developmental disabilities to lead self-directed, meaningful lives.

The values of Arc of Yates are: Diversity, Integrity, Quality, Respect, Results.

The Arc of Yates is a non-profit organization that serves adults, seniors, and children with disabilities throughout Yates and surrounding counties.

With a focus on key values of integrity, diversity, results, quality, and respect, Arc of Yates is poised to help individuals with developmental disabilities achieve their maximum potential for independence and inclusion in the community.

Interested in receiving our Services?

Step #1: Contact Us

Start by reaching out to our Intake Manager, Maggie Mahoney, at 
315-856-8297 or

Step #2: Care Coordination Selection

When we have answered all of your questions about the services offered through our agency, you will select your Care Coordination provider and let OPWDD and the providers know whom you have chosen.  We will help guide you with any additional questions or concerns you may have.

Step #3: Plan Development

With the assistance of your Care Coordinator, you will develop a plan to cover all your needs. The Arc of Yates is here to help meet you and your family's needs

Step #4: Make a Referral

To make a referral (service providers only) click here:

Scroll to the bottom and click on provider referral application to submit a secure referral.

Learn more!

Arc of Yates Notice of Nondiscrimination.

Recent News

Arctic Gear Created by Arc of Seneca Cayuga

Buy a hat!

Arctic Gear Created by Arc of Seneca Cayuga

Arctic Gear is an idea which sprouted in October of 2017 and in four short months has become a brand name associated with the Arc of Seneca Cayuga. Denise Osborne is the mastermind behind the formation of Arctic Gear and I had the opportunity to ask her a few questions about her creation.

Where did the idea of Arctic Gear develop from?

 “Arctic Gear started out as a way to get our products out to brick and mortar sites. We worked diligently to try and get traction with sales reps and get our brand out there. In order to streamline the process to get our products into consumers hands I had the idea to go to a consumer facing brand. By reimagining what we know in charitable brands we were able to create what you see happening today!”

How many individuals have you employed as a result and on average how many hats are produced per day?

“We have increased our integrated workforce from 60% to having about 75% of our staff being people we support. About 5000-7000 hats are manufactured per day, which equals 100,000 per month! ”

What does the production look like?

“We work in an open floor plan where each person has a dedicated job such as knitting, sewing, steaming, inventory, etc. We encourage everyone to work together and if you ever need a change everyone is trained to do it all! That is our key to success, looking at the whole person and communication.”

If you could use a sentence or two to describe Arctic Gear and your mission what would you say?

“Arctic Gear is redefining what it means to purchase; we provide opportunities for people with intellectual and developmental disabilities and empower the consumer to do more with their dollar!”

When you are making a purchase from Arctic Gear you are not just purchasing a hat but creating opportunities. So, buy a hat!


To learn more about Arctic Gear or to purchase a hat follow the link below: 

Categories: General News
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Our Location

235 North Avenue 
Penn Yan, NY 14527

 (315) 536-7447